Project Update
Follow the Heritage Project’s progress and learn about the many measures put in place to ensure a harmonious relationship between Graymont and the community during the development work.
The Info-Heritage Line
A phone line specially dedicated to the Heritage Project is available to receive questions and comments from citizens concerning development work. This mechanism enables the company to remain attentive to the needs of the community and to address any potential issues in a diligent manner.
Project Milestones
- July 6, 2019
- Presence at the Bedford summer festival
- Monitoring Committee members had the opportunity to meet with Bedford residents.
- (details)
- May 26th, 2018
- Heritage Project Open House
- To provide citizens with a better understanding of the Heritage Project and an opportunity to chat with the team, Graymont held several open houses in downtown Bedford.
- (See the public invitation)
- May 2nd, 2018
- Official Launch of the Heritage Project
- Accompanied by local dignitaries, Graymont officially kicked off the Heritage Project.
- (Read the press release)
Progress of the Development Work
The Heritage Project is in constant evolution.
Follow its progression.
An aerial visit of the construction site
(July 4, 2019)
July 2019 marks the one-year anniversary of the start of the work on the future mounds. The project team is proud to say that 100% of the commitments made to the community were kept. The project is on schedule. Enjoy this interactive aerial visit of the site as recorded by drone.
You can use the mouse or your fingers to change the camera angle and interact with the video.
(Data usage: 120 MB)
Photo gallery
October 2022Park construction - Phase 3
August 2022Park construction - Phase 3
July 2022Park construction - Phase 3
Grievance Management
In addition to the measures put in place to reduce the impacts of the development work, Graymont has set up a rigorous grievance-management system. This mechanism aims to not only receive and diligently address complaints but also to improve work practices to further reduce the impacts of the Heritage Project on the community.
Grievance Management Procedure
Citizens have four options when lodging a grievance: by phone with the Info-Heritage Line (450 248-3307 ext.8625); by email to info@projetheritage.ca; in person at the plant; or through the Monitoring Committee. Upon receipt, a grievance is recorded and transmitted to the relevant authority, which is responsible for identifying an appropriate solution.
The Monitoring Committee is also informed of all grievances. It reviews the handling of the grievance and the proposed solutions. The plaintiff is also contacted for a follow-up.
A report encompassing all grievances is periodically sent to local municipal authorities and to the Ministry of Sustainable Development, Environment and the Fight against Climate Change.